Support & Partnerships

Contact Thumbnail Labs

Have a question, feedback, or a partnership inquiry? We are here to help YouTube creators and visual designers get the most out of our testing suite.

Email Support

For general support questions, bug reports, tool feedback, or technical assistance with thumbnail imports, reach our core team directly.

Response Times

We review inbound communications Monday through Friday. Typical response turnaround is within 24 to 48 business hours.

  • Creator Feature Suggestions
  • Affiliate & Creator Sponsorships
  • Educational & Agency Inquiries
Inquiry TypeCreator & Commercial Partnerships

Business Information & Address

Thumbnail Labs operates as an independent web software venture providing digital media diagnostics and creator tooling.

Thumbnail Labs

71-75 Shelton Street, Covent Garden

London, WC2H 9JQ

United Kingdom

Looking for Quick Answers?

Check out our guides on thumbnail psychology, recommended dimensions, and testing workflows before reaching out: